Shopping Guide

Add TheIitem into Shopping Cart. 

Add the item into shopping cart. Click on “Add to Cart” button once your item is complete. The shopping cart screen is displayed in the separate window. 
*Please be aware that if you click “Add to Cart” button twice, two items will be added into the cart.

Confirm Shopping Cart. 

The current order details are displayed. If you would like to settle as it is, please click on “Proceed to Purchase” button.
*If you would like to change purchase quantity, please enter the correct quantity first and then click on “Change” button.

Enter Customer Information and Ppayment Method.

Please enter purchaser’s information and payment method.
*In case of using smartphone address, please make sure that it set to able to receive PC mail.

Confirm Your Order.

The final order details are displayed. Please check again if the order details are correct, and in case you order, click on “Order” button.

Your Order Completed.

Now your order has been completed.

You Will Receive The Confirmation Mail.

Once your order is confirmed, you will receive an email titled “Tsuruta Ichiro: BIJIN-GA ART STORE” confirmation mail (automatically sent mail) at your registered mail. If you don’t receive this email, or if there is an error in the description, please contact us by email or phone.
*After order, we will inform you of the total payment by email from our shop separately from automatic reply email. 
Mailto：store@tsuruta-bijinga.com
Telephone：075-353-5355 (Weekdays 11:00 ~ 18:00 /Closed on Sat, Sun, Holidays)
 

Credit Card Payment

● The above credit cards are available.
● We accept one-time payment or revolving payment.
● As a general rule, we don’t send credit card receipt for security reasons. Please check the statement sent from the card company. And, we have adopted SSL. The card number is encrypted and sent. Please be assured. 
*Credit card number information is handled by the collection agency and not transmitted to the shop. 
*Please use your own name credit card.

Bank Transfer: Japan Post Bank

● It is shipped after advance payment confirmation. We are afraid that the bank transfer fee is burdened at your expense.
● Except net banking, you can also transfer from bank window/ATM near you. In that case, the transfer fee to other banks is charged, which is specified by each bank.
● Please be careful not to lose the copy at the time of transfer.
● Please be noted that we will cancel if the payment cannot be confirmed within seven days from order date.

Print Arts and Poster

● Since it is framed after order, it may take around three weeks from payment confirmation date to shipment.
● In case you desire to specify the date and time, please specify the date and time after three weeks from payment date. 
*Please fill in the special note of cart. 

Art Book, Postcard and Clear File

● We will ship the item within five working days from payment confirmation.
*For booked items and some limited items, we list separately on purchase page.
● For delivery by letter pack, the date cannot be specified.Please understand.

Thank you for using the ICHIRO TSURUTA GALLERY art store.
In order to allow as many customers as possible enjoy the world of Ichiro Tsuruta, we are making works available to foreign fans.
Please check the information on delivery below.

Regarding the method of purchase, you can select payment by credit card or bank transfer as in the case for domestic purchases.
After confirmation of transfer, we will arrange for framing. We will email you the shipping fee when shipping a work. Shipping costs may be paid by bank transfer only.

Transfer and payee fees are to be borne by the customer.
The work will be shipped after confirmation of the bank transfer.
We ship through three companies, EMS (Express Internation Mail Service), DHL (International Shipping), and UPS (International Shipping), applying the safest method and suitable price according to the workpiece size and destination country. Please refer to each company's price list for shipping fees.

The customer is responsible for paying any duty. In the unlikely event that the goods are returned due to unpaid duty, etc., a separate shipping fee will be required if shipping is desired again.

 "For overseas shopping sites, the system is not fully compatible with English, so some parts may be written in Japanese. We apologize for the inconvenience.
If you have any questions, please feel freely to ask us by email. Sincerely yours. 

Correspondence e-mail: info@tsuruta-bijinga.com